BUILT ON VISION.
PRIVACY POLICY / DATA PROTECTION
DATA PROTECTION POLICY
City Vision Construction Ltd
Last updated: 16 June 2026
This Data Protection Policy explains how City Vision Construction Ltd collects, uses, stores, shares and protects personal information in connection with this website, business enquiries, quotations, construction-related services, client communication and day-to-day business administration.
This policy is intended to provide clear information to website visitors, clients, prospective clients, suppliers, subcontractors and other business contacts about how personal data may be processed by the company.
1. Business Information and Data Controller
Data controller: City Vision Construction Ltd
Company registered in England and Wales. Company number: 09778338. VAT number: 227576681.
Registered address: 142–143 Parrock Street, Gravesend, Kent, DA12 1EY
Telephone: 02082 872 711 / 07904 998 986
Email: cityvisionconstruction@gmail.com
Website: www.cityvisionconstruction.co.uk
For the purposes of UK data protection law, City Vision Construction Ltd is the data controller where it determines the purposes and means of processing personal data collected through this website or through direct business communication.
2. Legal Framework and References
This policy is prepared with reference to the UK General Data Protection Regulation, the Data Protection Act 2018, the Privacy and Electronic Communications Regulations 2003 where electronic communications, cookies or similar technologies are relevant, and guidance issued by the Information Commissioner’s Office.
The company aims to process personal data lawfully, fairly and transparently; to use personal data only for specified and legitimate purposes; to keep data adequate, relevant and limited to what is necessary; to keep data accurate where possible; to retain data only for as long as necessary; and to protect data using appropriate technical and organisational measures.
City Vision Construction Ltd also recognises the accountability principle, under which an organisation should be able to demonstrate appropriate care, responsibility and compliance in the way personal information is handled.
3. Scope of This Policy
This policy applies to personal data processed through this website, website contact forms, email, telephone calls, business enquiries, quotation requests, project discussions, construction service arrangements, contract administration, supplier communication, subcontractor communication and general business correspondence.
It does not replace any separate contract, project documentation, employment documentation, subcontractor agreement, supplier terms or legal notice which may apply in a particular relationship or transaction.
4. Personal Data We May Collect
The personal data we may collect depends on the nature of the enquiry, service or communication. It may include name, email address, telephone number, business name, property address, project address, billing or correspondence address, details about a construction or renovation enquiry, appointment information, quotation details, project requirements, photographs or documents voluntarily provided for a project, and records of communication.
Where a visitor uses the website, we may also receive technical information such as IP-related information, device type, browser type, approximate location, pages visited, referral source, cookie preferences and basic website usage information. Further information about cookies is provided in our Cookie Policy.
We ask individuals not to send unnecessary sensitive personal information through the website contact form. Where special category data is provided voluntarily or becomes relevant to a particular matter, we will only process it where a suitable lawful basis and condition applies.
5. How We Collect Personal Data
We may collect personal data directly from the individual when they complete a form, send an email, call us, request a quotation, arrange a meeting, discuss a project, enter into a contract or provide information in connection with services.
We may also receive information from clients, contractors, subcontractors, suppliers, professional advisers, public records, property-related documentation, website hosting systems, analytics tools, security tools or other business systems used to operate the website and manage enquiries.
6. Purposes and Lawful Basis for Processing
We may process personal data to respond to enquiries, provide quotations, assess project requirements, arrange site visits or appointments, communicate with clients and prospective clients, perform contracts, manage projects, issue invoices, keep business records, comply with tax and accounting obligations, protect legal rights, maintain website security, improve website functionality and support ordinary business administration.
Depending on the situation, the lawful basis for processing may include contract or pre-contract steps, legal obligation, legitimate interests, consent, or another basis permitted by UK data protection law. Legitimate interests may include responding to business enquiries, operating the website, protecting the business, maintaining records, managing supplier or contractor relationships and improving services.
Where consent is relied upon, the individual may withdraw consent at any time. Withdrawal of consent will not affect processing carried out lawfully before consent was withdrawn.
7. Website Platform, Hosting and Technical Providers
This website is built and hosted using the Wix platform. Wix and other technical service providers may process limited website, security, hosting, form, analytics or operational data as part of providing website infrastructure, hosting, security, performance, communication and business functionality.
Where third-party providers process personal data on behalf of the company, we expect them to process such data only for agreed purposes and to apply appropriate safeguards, security and confidentiality measures.
8. Sharing Personal Data
9. International Transfers
Some website, cloud, hosting, email, analytics or technical service providers may process data outside the United Kingdom. Where personal data is transferred internationally, we expect appropriate safeguards to be used where required by UK data protection law.
10. Retention of Personal Data
We keep personal data only for as long as reasonably necessary for the purpose for which it was collected, including for communication, quotation management, project administration, contract performance, business record keeping, tax and accounting purposes, insurance, dispute management and compliance with legal obligations.
General enquiries may be retained for a reasonable period to manage follow-up communication and business records. Contract, financial, project, insurance or legal records may be retained for longer where required or appropriate for legal, tax, accounting or legitimate business reasons.
11. Security and Confidentiality
We take reasonable technical and organisational steps to protect personal data against unauthorised access, loss, misuse, alteration, disclosure or destruction. These steps may include controlled access to business systems, secure website infrastructure, appropriate administrative controls, careful handling of documents and limiting access to those who need information for legitimate business purposes.
No website, email system, telephone communication, cloud system or internet transmission can be guaranteed to be completely secure. Individuals should only send information that is necessary for the enquiry or project and should avoid sending unnecessary confidential or sensitive information through website forms.
12. Individual Rights
Under UK data protection law, individuals may have rights in relation to their personal data. These rights may include the right to be informed, the right of access, the right to rectification, the right to erasure, the right to restriction of processing, the right to data portability, the right to object, and rights relating to automated decision-making where applicable.
The availability of a right may depend on the lawful basis for processing, the nature of the data and the circumstances of the request. We may need to verify identity before responding to a request and may ask for further information where necessary to locate relevant data or understand the request.
To make a data protection request, please contact City Vision Construction Ltd using the email address listed in this policy.
13. Complaints and the Information Commissioner’s Office
If an individual is unhappy with how their personal data has been handled, they may contact City Vision Construction Ltd first so that the matter can be reviewed. Individuals also have the right to complain to the UK Information Commissioner’s Office, which is the UK supervisory authority for data protection matters.
14. Cookies and Similar Technologies
This website may use cookies and similar technologies for website operation, security, performance, analytics, user experience and, where applicable, marketing purposes. Further information is provided in the Cookie Policy & Website Data Notice.
15. Updates to This Policy
We may update this Data Protection Policy from time to time to reflect changes in law, regulatory guidance, website operation, business services, internal procedures or the way personal data is processed. The latest version will be published on this page.
16. Contact
Questions about this policy or requests relating to personal data may be sent to City Vision Construction Ltd by email at cityvisionconstruction@gmail.com or by telephone on 02082 872 711 / 07904 998 986.